Open – Bluetooth Headphones with Open-Ear Design and Touch Control
Discover the Open by Vieta Pro , the headphones designed for those who seek freedom and sound quality in their daily lives. With the latest Bluetooth 5.4 technology, enjoy a stable and fast connection, while immersing yourself in a unique listening experience thanks to its Open-ear design , which allows you to stay connected to your environment without missing a single detail of your music or calls.
Perfect for accompanying you in all your activities, the True Wireless Open earphones offer IPX4 water resistance, ideal for facing sweat or light rain, and their long-lasting battery guarantees up to 15 hours of continuous playback . In addition, their intuitive touch control allows you to easily manage your music, calls and volume without having to take out your device.
Thanks to the built-in microphone and voice assistant compatibility, you stay in complete control of your tasks with simple voice commands. And when you need to recharge, the USB-C port ensures fast and efficient charging, so you never miss a beat.
Vieta Pro Open are much more than just headphones: they are your perfect companion for a dynamic, modern and connected lifestyle. Get ready for an uninterrupted listening experience!
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FAQ
The reference does not appear in Bluetooth
Check if the Bluetooth on the transmitting device is activated. Remember that if you are connected to one device you will not be able to connect to another until you disconnect from the main device.
Refresh the list of available devices if it does not appear automatically.
IMPORTANT: Remember that our devices can only be connected to one receiver, so if the headphones are paired with another device (computer, phone, tablet, etc.) it will not be recognized on the Bluetooth of the new transmitter device . It is necessary to close the Bluetooth or deactivate any device to which the headset is linked to pair with another device.
* DELETE/ERASE the reference you have on your phone or transmitter “VIETA PRO OPEN” to proceed from the beginning. On Android, click on the side arrow where the reference is and delete it.
Headphones don't charge
Remove the protective plastic that prevents contact between the headphones and the charger box. Check if the headphones' LEDs turn on in white when you open the charger box.
If not, proceed to clean/rub the contact pins on the earphone and case with a cloth moistened with alcohol.
When the charger box is charging and connected to electricity, the orange LED will flash and when it is fully charged, the LED will remain static.
Double reference or duplicate reference
If you hear the audio only through one earphone, proceed to eliminate the “VIETA PRO OPEN” reference, turn off the transmitter’s Bluetooth and restart.
To restart the headphones you must press the sensors 5 times in a row and they will disconnect from any transmitter to which they are connected.
Place them inside the charger box, close the lid, wait 10 seconds, open it again and proceed to perform a new search and pairing of the reference “VIETA PRO OPEN” on the Bluetooth of your transmitting device.
One of the earphones sounds lower than the other
Remember to perform periodic cleaning maintenance on the sensors and headphone grilles to prevent the audio channel from becoming blocked.
The sensors are not working properly
Wipe the touch screen of the headphones with a cloth moistened with alcohol to remove any grease that accumulates due to finger handling (dust, fluids, creams, etc.).
The volume is low
If you have an Android device, remember to turn the volume up or down while playing a multimedia file (song, video, etc.). You can then adjust it using the touch sensors on the headset and the transmitting device (mobile phone, tablet, computer, etc.).
Proceed to clean off any excess wax that may have accumulated on the grille and rub the earpiece sensors with a cloth moistened with alcohol.
To ensure that your headphones last an optimal life, you need to regularly clean the grilles carefully (1-2 times a month).
During calls I hear or am heard very quietly
Manually increase the volume using the transmitter (mobile phone, computer, etc.) during a phone call. Pressing the earpiece sensors during the call may cancel or cut off the connection.
Check that on the screen of the transmitting device the audio output is assigned to the Bluetooth device and not to the phone's internal speakers.
The battery of the headphones does not last long
Battery life will depend on usage time, environmental conditions and volume at which it is used. Total charge duration is associated with 50% of the volume.
To extend battery life, fully charge the battery whether in use or not at least once every 3 months.
Answer calls or send audios with external messaging applications (Whatsapp)
Apple devices: The headset will work exactly the same as with landline calls. When sending audio, it will use the headset microphone.
Android devices: Internet calls must ALWAYS be answered manually using the mobile phone before being able to talk using the headset. When sending audio, the microphone that will be used by default is the one on the mobile phone.
The microphone on the computer does not work
Update your computer’s Bluetooth drivers. We recommend using the “Headphones” audio option, which has a higher audio quality. To activate the microphone, you should use the “Headphones with Mic” option, but you should be aware that this will lower the sound quality.
You will find this option at the bottom right of the computer's taskbar by clicking on the speaker icon in the Windows operating system.
In case of loss of the charger box
It is possible to purchase a new unit. Contact the after-sales department info@vieta.es